8 Advanced Interview Questions for Salesforce Admins

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This last section includes eight Salesforce Admin interview questions that are more advanced. They mainly cover very technical aspects of the software and are useful for checking candidates' knowledge of the tool. Use these questions when hiring for a senior position with an added level of responsibilities. This way, you can ensure that whoever you hire has the level of competence necessary to carry out important tasks and complete crucial projects. As such, these questions are useful in assessing this level of proficiency. 1. What is Salesforce Data Loader? Salesforce Data Loader is an application that offers users the ability to export or import large amounts of data, typically as CSV files. With this feature, users can also update, edit, or delete records in Salesforce. 2. When would you use Data Loader? Salesforce Data Loader is an excellent tool for importing and exporting data in bulk. As a result, there are many cases where an administrator could use the tool. For example, you might need to export backups of your data, upload a large number of logs at once (with it, this can be up to 5 million), or save multiple mapping files for use at a later time.

Salesforce administrators should feel comfortable using Data Loader because many business processes can be simplified with its automation features. Therefore, asking this question during an interview can show whether a candidate has a solid working knowledge of the tool and its benefits. 3. What is an approval process in Salesforce? An approval process is used as a quality control method in Salesforce. As the name suggests, it is carried out when a user or group of users needs to approve an edit or creation. With it, the administrator can monitor who approves or rejects it. There are also more Industry Email List advanced features of an approval process, including restricting edits and applying conditional logic to define who can approve or reject certain things. 4. What is a Rollup summary? In Salesforce, a Rollup summary is a field that calculates the total value of a range of connected records. There are several functions that you can enter in a Rollup Summary field, including: Count: Calculates the total number of records within a specific parameter Sum: This function sums all the values ​​of the selected data fields Min: The min function shows the lowest value of the selected ones Max.



The max function shows the highest value of the selected ones Salesforce administrators need to be proficient at organizing and classifying data, and Rollup summary fields are a useful tool for doing so. This question is a good way to determine how efficiently a candidate would be able to classify data. 5. What are the different types of relationships available in Salesforce? Relationships are used to establish links between objects and records within Salesforce. The different types of relationships that users can create are the following: Self-relationship Search External search Indirect search Many-to-many (union object) Master-detail relationship Hierarchical relationship 6. What is a tab in Salesforce? A tab provides a quick view of certain information so that users can see the data at a glance. Tab types include object tabs (standard and custom), web tabs, and Visualforce tabs. 7. What is a trigger in Salesforce? A trigger refers to actions taken immediately before and after a record is altered in some way, such as edits and inserts. Triggers are made up of Apex code and are classified into two types: before triggers and after triggers.